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Privacy Policy

​​At ThinkGeek, your privacy matters to us. This policy explains how we collect, use, protect, and share your information. By interacting with our services, you agree to the practices described here.
 

How We Collect Your Information:

We collect personal information directly from you via phone, email, our website, apps, or in person. Only data essential for account creation and service delivery is requested.

Additional data collection methods include:

  • With Your Consent: We may collect information from third parties (e.g., banks) if authorized by you.

  • Cookies: Our website uses cookies to track activity and preferences. See our "Cookies Policy" for details.

  • Automated Systems: Tools like security cameras, website monitoring, and door logs may gather usage data.

Our services are not designed for children under 13. We do not knowingly collect their data without parental consent.
 

How We Use Your Information:

We process your data only when:

  • It is legally required.

  • It is necessary to fulfill a contract or request.

  • You provide explicit consent.

  • It supports legitimate business interests without infringing on your rights.

Purpose of Data Usage:

  • Communication: Providing updates about orders or services.

  • Payment Processing: Ensuring secure transactions.

  • Record Keeping: Maintaining accurate records.

  • Service Improvement: Enhancing user experience through feedback and audits.
     

When We Share Your Information:

Your data is shared only under the following conditions:

  • Legal Compliance: To fulfill legal obligations or cooperate with investigations.

  • Delivery Issues: To assist logistics providers in resolving problems.

  • System Security: External auditors may access limited data to improve security measures.

  • Marketing: Limited data may be shared with partners like Google for personalized advertising.

We do not sell or broker your data to third parties.
 

Cookies Policy:

We use cookies to:

  • Ensure the website functions smoothly (essential cookies).

  • Analyze website performance (performance cookies).

  • Personalize advertisements (marketing cookies).

Manage cookie preferences through your browser settings.
 

Your Rights:

You have the right to:

  • Access: Request a copy of your personal information.

  • Correction: Request corrections for inaccuracies.

  • Erasure: Request data deletion under certain conditions.

  • Restriction: Limit how your data is processed.

  • Objection: Object to data processing for direct marketing or legitimate interests.

  • Automated Decisions: Opt out of decisions made solely through automated processing.

To exercise these rights, contact us with proof of identity and a clear description of your request.
 

Data Retention:

We retain your data only as long as necessary to fulfill legal and operational requirements, including warranties and law enforcement partnerships.
 

Data Storage:

Your data is stored securely at our offices or with trusted third-party providers.
 

Complaints:

'If you have concerns about how we handle your data, contact us directly. If unresolved, you may escalate your complaint to the Ministry of Industry and Commerce (MOIC): www.moic.gov.bh.
 

Policy Updates:

This policy is updated periodically to reflect regulatory or operational changes. Continued use of our services indicates your acceptance of the latest version.

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